Library Computer Assistance Policy

Library staff are frequently asked for assistance in using computer software such as word processing and other productivity software, CD-ROM programs, or online services such as web-based email.

The Library attempts to meet this need in several ways:

  • Limited direct assistance by staff (Available staff assistance will vary according to the level of activity in the Library)
  • Instructional guides posted at each computer
  • Referrals to detailed instructional guides available for reference or checkout from the library
  • Referrals to "help screens" or tutorials included in the computer programs themselves
  • Referrals to computer instruction classes offered locally

For answers to some frequently asked questions from customers regarding certain computer tasks see Computer HELP.