LINC 211 at the Memphis Public Library & Information Center


Get Help
It's easy. Dial 2-1-1 or (901) 415-2790
or Toll free at (855) 354-4211

2-1-1 HOURS:
Mon-Thu 10 a.m. to 8 p.m.
Fri-Sat 10 a.m. to 5 p.m.
Sunday 1 p.m. to 5 p.m.

Hearing-impaired individuals may call TTY 415-2701.


Affordable Care Act Information Center


More Information

LINC/2-1-1 - On This Page

* The How to Search guides are Adobe Acrobat documents. The free reader is available as a here. 

City of Memphis Free Prescription Discount Card

Memphis Free Prescription Discount Card

Have questions about the City of Memphis Prescription Discount Card? Get information and download a card here. (Link


Dial 2-1-1 to Find Help

If you are looking for help, or want to provide someone with help, just dial 2-1-1 to reach the community information and referral resources of LINC, the Library Information Center at the Memphis Public Library. LINC, in conjunction with United Way of the Mid-South, is the local source for community resources. LINC maintains a large, comprehensive database of human services organizations, government agencies and volunteer groups, which can now be accessed by dialing 2-1-1.

The most frequent requests for help are utilities, food, protective services, legal assistance, child care, social support, housing, and mental health.

Services are accessible to the hearing-impaired by calling
TTY 415-2701.  Toll free access is also avialable at (855) 354-4211.


Serving People in Need and the Agencies Who Help Them

2-1-1 LINC has the most comprehensive database of human service resources in the area. It is continuously updated by the information professionals, also known as librarians, at the Memphis Public Library & Information Center.

The concept of dialing 2-1-1 for help is not just in the Mid-South. It is a growing national service. The Federal Communications Commission designated 2-1-1 as the national abbreviated dialing code for free access to health and human services information and referral.


LINCHub Sign Up

LINCHub, in email, blog or other format, is an online communications vehicle of LINC/2-1-1 at the Memphis Public Library.It is designed for use by and for for organizations, agencies and individuals that provide information and referral services and/or direct social services in the greater Memphis area. Visit the LINCHub Sign Up online form.

Free and Immediate Information for help when...

  • You are worried about the gas shutoff notice you just received.
  • You have been caring for your wife, who has Alzheimer's. You are exhausted and need assistance and respite.
  • Your employee is frequently missing work; she needs affordable, reliable child care.
  • You need counseling for your 12 year-old son who is not going to school regularly.
  • You have questions about eligibility for Food Stamps.
  • Your client needs information about available transportation for the disabled.
  • You are a guidance counselor searching for a parenting course for a teen father.
  • You want to know how to get a passport.
  • You are a teenager with problems at home and need someone to talk to.