Extreme Heat Emergency

During this time of extreme heat, we urge all area residents to take special precautions.

The federal government recommends the following important steps for dealing with extreme heat:

En Espanol: www.bt.cdc.gov/disasters/extremeheat/es/heatguide.asp

For more information, see

We invite area residents to stay cool reading or enjoying other Memphis Public Library resources during our regular hours. Dial 2-1-1 or see the library map for library hours and locations.

Residents are also encouraged to stay cool at City of Memphis Community Centers.  Dial 2-1-1 or see Memphis Community Centers - Alphabetical List for community center locations. Residents with disabilities will find special facilities available at the Skinner Center .

Also, four Senior Centers are open Monday – Friday 8 AM – 4 PM.  Dial 2-1-1 or see the Senior Centers web page for senior center locations.

Extreme heat can be deadly. Symptoms and recommended treatment for heat-related illness (heat exhaustion and heat stroke): Warning Signs and Symptoms of Heat-Related Illness.


During heat emergencies, police officers, firefighters, code enforcement officers and MLGW staff also knockion doors and check on area residents - but families and neighbors can often spot someone in distress more quickly.  .

Mayor Wharton has asked all area residents to "Check on 4 Door to Door" to personally check on four neighbors, family members and friends to ensure their safety during this extreme heat.  This can be life-saving for older residents and those with health issues.

If you think you or someone you know is having a heat-related health emergency, call 9-1-1 for immediate assistance.

During times of extreme heat, MLGW is not disconnecting any utilities due to non-payment.  Under its Weather-Related Moratorium policy, MLGW does not disconnect utilities to any customer when the national Weather Service predicts the heat index to be 100 degrees F or higher.   MLGW also does not disconnect utilities for customers age 60 or older, physically challenged or certified as life-support dependent when the National Weather Service predicts the heat index will be 95 degrees F or higher.

Under its new Weather-Related Reconnection Program, MLGW will allow residential customers currently without utilities for non-payment or failure to complete MLGW's ID program to get utilities reconnected for only $275.  They must also enter into a deferred payment program for the balance due.  For details, dial 2-1-1 or see www.mlgw.com/SubView.php .

Don't forget that pets need extra care during extreme heat.  Here are recommendatins from the ASPCA :http://www.aspca.org/pet-care/pet-care-tips/hot-weather-tips.aspx

                                                                           Updated 8/12/11 @ 11:40 AM